When the lawsuit progresses to the point where documents and testimony must be provided, you need to provide the most accurate and persuasive information possible and be consistent in your responses. So, identify the key employees as soon as possible and before you respond to document requests or provide a witness to testify. To the extent possible, be consistent in using the same individual(s) to certify answers to interrogatories, review document productions, and give testimony in the case. Ask hard questions and follow up to make sure you find all pertinent facts. And, most of all, be sure to consult with your attorney on all witness decisions.